We want you feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
You can return products for a refund within 7 days of delivery. The item must be in its original condition and packaging to be accepted.
1. All Products purchased from the Website enjoy seven (7) days Return Policy.
2. Any product purchased from the website, if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on harkin.in can be returned in seven (7) days
3. Any Product, purchased from the Website, can be returned to the Company within seven (7) days of delivery of the same by placing a Cancel Order request with Company’s Customer Care Centre by phone at 1800 121 922 922 (Mon to Sat-10AM to 6 PM)
4. Return will be processed only if:
- 1. it is determined that the product was not damaged while in your possession;
- 2. the product is not different from what was shipped to you;
- 3. the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
5. In the event if customer, on removing the packaging of the Product, finds the Product is damaged and/or defective and/or is different from the Product that was ordered, Customers shall immediately intimate the Company’s Customer Care Centre about such damage and/or defect and/ or difference and the Company shall arrange for the replacement of the Product or refund of the price of the Product along with shipping charges, if any, collected by the Company in the unlikely event of the company is unable to replace the damaged and/or defective Product. For any Refund or Exchange / Replacement of Product, please refer to the refund policy
6. In case of Cancellation (Return / Exchange) of order after delivery of the Product. Customer will assist and cooperate fully to return the Product with its manuals, booklets, warranty card, accessories, freebies and packing materials, or any other thing which were delivered to the User along with the Product being returned. Refund or exchange shall be processed only after receipt of the product.
7. All free gifts, in original packing as delivered and unused condition must be returned along with the Product in case of cancellation of the order of the Product with which the free gift(s) is/are given.
1. Any cancellation/exchange in accordance with the above terms qualifies for payment reversal/replacement of the Product depending on availability of the Product and preference of the User.
2. Refund or exchange shall be processed only after receipt of the product.
3. Refund will be credited to Users bank /credit card/debit card account within such time as taken by banking channels to process the refund transaction. The Company shall not be liable for any charges levied by the bank for processing of the refund transaction and the same will solely be borne by the User.
4. All refunds will be made out through crediting the account from which the payments were made.
5. Interest Fee Reversal – In case of Cancellation of any Transaction due to any reason, whatsoever, and if there is any EMI Facility availed by customer in that particular transaction, then Interest fee debited to the customer’s card account shall be reversed in accordance with the terms of the respective bank and customer shall have to contact its card issuing bank directly. The Company recommends that the customer should inform the card-issuing bank for the cancellation of the transaction and follow up with the said bank for the said refund. The refund of any Interest depends upon the stage of the transaction when it is cancelled and shall be done in accordance with the terms of the card-issuing bank. The Company shall not be responsible for any delay or issues relating to refund of Interest by the respective bank.
The aforesaid terms and conditions in respect to refund by the Company shall be referred to as “Refund Policy.”